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FAQ

Common Questions

Quick answers on ordering, samples, customisation and delivery. Anything not covered here — just ask us directly.

What are your minimum order quantities?

Retail packs start from 100 pcs; small-batch wholesale from 1,000 pcs; container orders from one 20' container.

Can I get samples before ordering?

Yes. Samples are shipped before you commit; sample cost is credited on the first bulk order.

What sizes and materials do you offer?

Standard food-grade birch at 93 mm and 114 mm, plus custom lengths/widths; colored dye, logo printing, models and jumbo sticks on request.

Do you support custom logo printing?

Yes — branded ice cream sticks with your logo, slogan or design in full color; see the Logo Sticks category.

What are your payment and delivery terms?

T/T for bulk and container orders; delivery by sea freight (FOB/CIF negotiable).

Can you handle my packaging and box design?

Yes — custom retail boxes, poly bags, carton marking and mixed containers are available. Share your design and we will quote it.

Do you test food-contact safety?

Yes. CE (EN ISO 10993 series) is in place, and FDA / LFGB / migration test reports are available on request. See the Compliance page.

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